Support

Cutly Support

Cutly is a local macOS app for turning AI-generated images into transparent PNG assets.

Does Cutly upload my images?

No. Cutly processes images locally on your Mac in the first version.

What is included for free?

You can import images, preview results, and export transparent PNG files with a subtle Cutly watermark.

What does Cutly Pro unlock?

Cutly Pro is a one-time in-app purchase that unlocks watermark-free export, Refine mode, and Sheet Split.

How do I restore Cutly Pro?

Open Settings in Cutly and choose Restore Purchases. The restore flow uses Apple's In-App Purchase system.

Why did a recent file stop opening?

Cutly stores local file references. If a file was moved, renamed, deleted, or blocked by macOS sandbox permissions, you may need to import it again.

Contact

For support, contact: 531672245@qq.com